Frequently Asked Questions

Premium Dukaan is an online store offering a curated selection of clothing, books, and religious items. We provide high-quality products at the best prices with fast shipping across India.

You can place an order in three simple steps:

  1. Browse the products and add your desired items to the cart.
  2. Proceed to checkout and fill in your shipping details.
  3. Make the payment, and your order will be processed.

No, you can place an order as a guest. However, creating an account allows you to track your orders, save your address, and get exclusive offers.

Delivery time depends on your location:

  • Metro cities: 3-5 business days
  • Other cities: 5-7 business days
  • Remote areas: 7-10 business days

Yes! We offer free shipping on all orders above ₹999. For orders below ₹999, a standard shipping charge applies

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor the delivery status.

We offer a 7-day return policy for most products. Items must be unused, in their original packaging, and with tags intact. Some products like religious items may not be eligible for returns.

We accept UPI, debit/credit cards, net banking, and COD (Cash on Delivery) for selected locations.

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